Community Care Hospice earns elite award


Submitted story



Community Care Hospice has earned national recognition as a recipient of elite designation in the Hospice Honors program recognizing hospices providing the best patient and caregiver experience.

Established by Deyta Analytics, a division of HEALTHCAREfirst, the Hospice Honors annual review recognizes hospices that continuously provide the highest level of quality as measured from the caregiver’s point of view. Hospice Honors acknowledges high performing agencies by analyzing performance of Hospice CAHPS quality measures. The awards are an exclusive recognition for hospices that have selected Deyta as their hospice survey partner. Deyta recognizes top performing hospices for their hard work and dedication.

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2015 through September 2016. In order to receive the award, hospices must be currently partnering with Deyta Analytics and must have had at least one complete survey returned in each quarter of the evaluation period. Deyta Analytics identified award recipients by evaluating performance on a set of 24 quality indicator measures.

Hospice Honors recipients include those hospices scoring above the Deyta National Performance Score on 20 of the evaluated questions. For a hospice to be considered for the award, the hospice must have score above the Deyta National Performance Score on the Hospice CAHPS question regarding Willingness to Recommend. Deyta holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the Deyta National Performance Score on 100 percent, or all 24, of the evaluated questions. Community Care Hospice earned this highest standard.

“This recognition reflects the dedication our staff brings to our hospice mission,” says Patti Settlemyre, executive director of Community Care Hospice. “I am proud and honored that we consistently deliver such superior care and superior services to those in our care.”

Community Care Hospice has provided care to those with life-limiting illnesses in 10 southwestern Ohio counties, including Highland County, since 2004, and served 250 patients in 2016. The local not-for-profit is an affiliate of Ohio’s Hospice, a partnership of mission-driven, non-profit hospices in Ohio committed to a shared vision of strengthening and preserving community based hospices.

Community Care Hospice, based in Wilmington, Ohio, is a not-for-profit hospice which employs 36.

Submitted by Vicky Forrest, Community Care Hospice.

Submitted story