Centers for Medicare and Medicaid Services (CMS) created the Five-Star Quality Rating System to help families and caregivers compare post-acute providers more easily.
CMS uses an overall scale of one to five stars, and a separate rating for each of the following three sources of information: health inspection ratings that contain information from the last three years of onsite inspections, including standard surveys and complaint surveys; staffing which is rated on the number of hours of care on average provided every day by nursing staff to each resident and their level of need; and lastly, the quality measures rating which evaluates information on 11 different physical and clinical measures for patients and residents.
As a part of the Consulate Health Care family, Edgewood Manor of Greenfield, a 63-bed skilled nursing center, has achieved an overall four-star CMS rating.
Executive director John Evans has been implementing new processes among the staff to drive a positive change, including measures to listen to ideas and feedback from both residents and staff.
“The staff is receptive and appreciative that their input was asked for and acted on,” Evans stated. He credits the center’s “critical comprehensive evaluation of residents” as a trigger for improvement, and is encouraged to continue the journey to achieve quality outcomes.
The Edgewood Manor of Greenfield team has exhibited strong morale in response to the improvement. “The staff is proud of the accomplishment and quick to tell the community of this rating,” Evans observed. “We encourage the staff to take pride in and recognize their part in providing safe patient care that exceeds the standard set by CMS.”
For Consulate Health Care, a leading national provider of senior healthcare services and the largest post-acute provider in Florida, this four-star rating is evidence of a commitment to providing the best possible care to those they serve on a daily basis. Consulate’s employees strive every day to make a positive difference in the lives of those entrusted to their care. This national recognition proves their dedication to caring for patients and residents like family, while living out their mission of “Providing Service with Our Hearts and Hands”.
About Edgewood Manor of Greenfield
Edgewood Manor of Greenfield is a place to get better, a place for living. As a 63-bed skilled-nursing center, located at 850 Nellie St. in Greenfield, and a proud member of the Consulate Health Care family, their culture creates a community where Consulate staff cares for patients and residents like family, not because it’s their job, but because it’s their calling. From 24-hour skilled nursing and short-term comprehensive rehabilitation services, to orthopedic and wound care, Edgewood Manor of Greenfield is committed to meeting the healthcare needs of Greenfield and the surrounding communities. Visit consulatehealthcare.com to learn more about how Consulate Health Care is achieving faster recoveries through better care.
Article submitted by Merry Fairley of Edgewood Manor of Greenfield.