As health care services continue to adapt, the Chillicothe VA works to keep up with the ever-changing landscape of the modern medicine world. It has entered an age of mobile applications at our fingertips, not only for entertainment, but to help enrich lives as well as provide services. The Chillicothe VA Medical Center is on track with that initiative, as it opens the Virtual Health Resource Center (VHRC).

The VHRC will provide services like education, training, information sharing, access to electronic interactivity and guidance needed by VHA staff, veterans and their family members and caregivers to integrate virtual care tools effectively and efficiently into their respective workflows and lives. The VHRC provides an in-person and virtual resource that educates veterans on downloading, troubleshooting and effective utilization of virtual health tools including VA Video Connect, MyHealtheVet and any other VA Mobile Apps.

Veterans Health Education Coordinator Leah Cooper, alongside Stephen Lupo, facility telehealth coordinator, has spear-headed bringing the VHRC to the Chillicothe VA.

“We’ve noticed a need within our veteran community to be able to connect without having to physically come in,” she said. “The guidance this resource center provides will do exactly that. Familiarization with these mobile apps, as well as a better understanding of the services at their fingertips, is crucial and we could not be more excited to provide our veteran community with those tools.”

Not only does this provide a new benefit to veterans, allowing them to remain connected to their services, but it is also the first VA Virtual Health Resource Center in the region, which spans across three states.

The VHRC will be open Monday through Friday, from 7:30 a.m. to 4 p.m., excluding holidays. For questions or to reach the resource center by phone, call 740-773-1141 ext. 14939.

Submitted by David Graves, public affairs officer, Chillicothe VA Medical Center.